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Challenge

The challenge was to redevelop the ageing four-star resort hotel into a prominent five-star jewel for new owners and operators. 

 

The hotel had to remain operational, the design features had to include cyclone resistance and works had to be staged around the wet season.

 

 

 

 

 

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Solution

WMK’s strategic master planning opened up new opportunities including the addition of premium guest rooms and a business club, the upgrade of the 216 existing rooms, the rationalisation of hotel food and beverage offerings, as well as improvements in functionality.

 

The new design for the hotel’s porte cochere entry, exterior façades, and extensive marina boardwalk creates a bold visual statement.

 

Treatment of the vast entry lobby, bar and restaurant areas introduced three-storey voids, sensuous tapered panelling and detailing in a fluid, contemporary design to reflect the tropical location with cool colours,stone floors, and reflection ponds.

 

Master planning of the banquet and function facilities doubled the existing space by cutting in a dramatic link stair to new flexible conference space with marina views. A modern Asian ambience was introduced using custom carpet, timber, and silk detailing, creating the perfect venue for celebrations or conferences.

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Outcome

The $40mil refurbishment responded to its quintessential reef and rainforest location creating a sophisticated,spatially-exciting guest experience that repositioned the hotel into another class and improved returns.

 

The hotel has received multiple industry awards and recognition since its stunning redesign.

Awards

Winner – AHA’s Best Hotel Redevelopment in Queensland 2007

Highly Commended – National IDA Awards 2007

Highly Commended – Queensland State RAIA Awards 2007

 

 

Winner – Meetings and Business Tourism Award, Tropical North Queensland Tourism Awards 2009

Winner – Best Deluxe Accommodation Award, The Queensland Hotel Associations Awards 2009

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